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(Expired) Community Manager, Epic Games Store

2 months ago by Epic Games

Cary (North Carolina), USA

Job Level: Intermediate

Contract: Full Time

Sector: Community Management

Epic Games is looking for a Community Manager to join our growing team. The ideal candidate will have experience engaging online communities across a variety of platforms from social (Twitter, Instagram, Snapchat, Reddit) to a gamer focused media like Twitch and YouTube. This role will focus on community management for the Epic Games Store.

Responsibilities:

  • Work with Epic Games store Marketing and Publishing team to execute community strategy, plans and programs
  • Monitor and engage with player-created content or feedback on social media platforms
  • Working with the Epic store Social Media Manager to provide feedback on general sentiment, new ideas and top concerns
  • Identify, build and maintain relationships with the Epic Games store community members
  • Work with the Marketing and Social teams to keep players informed about the latest news, messaging and updates for the Epic Games store
  • Assist with Support-A-Creator promotion for the Epic Games store.

Qualifications:

  • 2+ years of experience managing a community
  • Great written and verbal communication skills (will be writing in communications channels and may also create content)
  • Familiarity with the Epic Games store
  • Experience working with a variety of internal cross-functional partners
  • Ability to prioritize the high number of tasks
  • Some direct experience in managing a gaming community and brand social channels
  • Preference for candidates with PR experience or experience with a digital storefront

This is going to be Epic!

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