FAQ

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My Account

I didn’t receive a verification email, what do I do now?

This happens from time-to-time, but it’s easily fixed. Just get in touch with us on live chat, via email (info@hitmarkerjobs.com), or with a DM, and we’ll get your account verified for you. Don’t forget to tell us the email address you signed up with, though!

How do I change the email address attached to my account?

This can be changed in the “Account” tab of your profile’s Settings page. Simply re-enter your password, type the new email address you’d like to connect to your account, confirm it, and finally click the orange “Update Email Address” button. Voila!

If you’re logged in on laptop/desktop/tablet you can get onto your “Settings” page by clicking on your avatar image, which you’ll find at the top-right of every page.

If you’re logged in on mobile you’ll find your avatar image inside the burger menu at the top-right of every page.

How do I change my password?

This can be changed in the “Account” tab of your profile’s Settings page. Simply enter your current password, type the new password you’d like to use for your account, confirm it, and finally click the orange “Change Password” button. Done!

If you’re logged in on laptop/desktop/tablet you can get onto your “Settings” page by clicking on your avatar image, which you’ll find at the top-right of every page.

If you’re logged in on mobile you’ll find your avatar image inside the burger menu at the top-right of every page.

I’ve forgotten my password, can you help?

Sure!

If you're logged in on laptop/desktop/tablet just click the “Login” button at the top-right of the site (it’s in the burger menu at the top-right if you're on mobile) and click the orange “Reset Password” text.

Enter your email address in the white box and hit the orange "Submit" button. You’ll get an email with a URL from us that will ask you to enter your new password once clicked.

Miscellaneous

Can you explain the different contract types to me?

We use five different types of contracts for esports jobs; Full Time, Part Time, Freelance, Internship, and Volunteer.

We’ve written a helpful article that explains what each contract type means, but if you’re just looking for a quick explanation here goes:

  • Full Time: a permanent contracted position usually asking for a commitment of 30+ hours per week that usually pays a set salary per month to the employee, above the minimum wage amount in the location the employee works from.
  • Part Time: a permanent contracted position usually asking for a commitment of up to 30 hours per week that usually pays a set salary per hour to the employee, above the minimum wage amount in the location the employee works from.
  • Freelance: a temporary position that usually pays a pre-agreed amount per hour, per day, or per project to the contractor. Minimum wage rules do not apply here, as the contractor is classed as being self-employed.
  • Internship: a temporary position that is intended to offer a period of work experience for a limited amount of time. Internships can be paid or unpaid, and minimum wage rules apply in some circumstances.
  • Volunteer: a permanent or temporary position where no contract needs to be signed between the employer and employee. Volunteer roles are unpaid by definition, and there are no laws governing them.

What does “Remote” mean?

“Remote” is the term we use for the esports jobs that allow you to work from any location in the world (typically the comfort of your own home!)

You might call this type of work “satellite” or “telecommuting”, but we’ll always tag it as “Remote”.

Where do you find all of these esports jobs?

Most of the esports jobs you see on our site are submitted by the companies themselves and are exclusive to Hitmarker, but we do aggregate some from other websites and social media accounts to ensure you have as many jobs to apply to as possible.

Why do you allow volunteer roles to be posted on your website?

Volunteering in esports is definitely a controversial topic, and it’s one that’s debated frequently in our office as well!

We’re not huge fans of volunteering and don’t have any volunteer workers ourselves, but we DO see the value it can offer to people in terms of experience gained, skills learned, and connections made. For those reasons, we believe that volunteer roles currently justify their place on our website.

If you're ever unsure about a volunteer role you see on Hitmarker please don't be scared to ask us for advice about it. We love hearing from our users on live chat, email (info@hitmarkerjobs.com), or DM.

Candidates

How do I get a job in esports?

This isn’t easy to answer quickly, but it’s a question we get asked every day.

The first thing to do is to head into our Career Advice section and read all of the content you find there. We spent a long time putting that resource together and we genuinely believe it can be a huge help to anyone looking to get started in the industry or to move up a level in the scene.

To summarise; we think the best way to get a job in esports is to identify what you're good at and what you like to spend time doing, then to see if there are jobs that match up with these two things.

From there it's all about getting your resume (CV) into great shape (we have a guide for that in "Career Advice"), learning how to write a great cover letter (same!) and making sure you have a portfolio website if you're applying for the more creative jobs like graphic designer, photographer or videographer.

Checking our website every day helps, too, of course!

Do you have any jobs near me?

This is easy for you to find out! Go to the homepage and type your city/state/country in the search bar at the top to see if it’s in our database. Alternatively, use the filter menu on the left of the page if you’re on laptop/desktop/tablet, or inside the orange “Filter Jobs” button at the bottom of the page if you’re on mobile.

Do you have any jobs in my sector?

Hopefully! We have a total of 34 sectors for you to browse.

Their names may not always be what you expect (i.e. we went with “Writing” instead of “Journalism”), but if you go to the homepage and use the search bar at the top you’ll discover that our alternate search game is on point!

You can also see a list of active hiring sectors at the bottom of the filter menu on the left of the page if you’re on laptop/desktop/tablet, or inside the orange “Filter Jobs” button at the bottom of the page if you’re on mobile.

Do you have any jobs related to my favorite game?

This isn’t as easy to filter/find as jobs in your location or sector, but you can search for jobs that have your favorite game somewhere in their title/description using the search bar at the top of the homepage.

Do you have any jobs open at your company?

If we’re hiring you’ll always find our job posts in the yellow sponsored blocks at the top of the homepage. We’re a subsidiary company of ghostwhite, which is also the parent company of NØSLEEP, so if you ever see a job advertised with any of those brands, it’ll be a chance to become a part of our awesome team!

Can I save my filtered search preferences so I don’t have to set them every time?

If you go to the homepage and click a filter or two, you’ll see that the URL (address) of the page changes each time you do. This means you can set your filters, save the page as a bookmark, and then use that link to access the site in future. If you use a bunch of different filter combinations then you can simply save a bookmark for each one! Easy!

Can I get emails based on my job search preferences?

When clicking on filters to activate them you’ll notice that they appear at the top of the homepage as a grey button and that beside them there’s always an orange button that says “Create Email Alert”. If you click this you’ll be given the choice of receiving daily or weekly emails from us with a list of the new jobs related to your filters. The idea of this is to save you valuable searching time, so it’s well worth setting up an alert or two!

How do I make an esports resume (CV)?

An esports resume (CV) is definitely a thing, so this is a great question! We’re in a very unique industry and the traditional rules for resumes don’t always apply, as most jobs in esports are creative ones at their core. We think we’ve written the best step-by-step guide to creating an esports resume that you can find online, and it even includes example PDF documents that you can download and follow!

If I upload my resume (CV) can companies search for it and see it?

Currently, the only companies who can see your resume (CV) are the ones you apply for jobs with. We are looking into adding the functionality for companies to search our resume database in the future though, so watch this space!

Do I really need to write a cover letter as well?

If the job you’re applying to asks for a cover letter you absolutely need to write one, as the hiring manager will likely discard your application if you do not follow their instructions closely. Cover letters are very underrated in esports, and a great cover letter can often be the difference between two evenly-matched candidates. If you need help writing an awesome cover letter, check out our step-by-step guide.

I’ve read your guides, can you please check my cover letter and resume (CV)?

Of course! We currently offer a free cover letter and resume (CV) audit service, which has helped numerous people get into esports jobs. If you want to take advantage of the service, send us an email (info@hitmarkerjobs.com) with your resume and/or cover letter, plus some information about yourself and the type of esports job you want. This service won't be free forever, so take advantage of it while you can!

Why do some of your “Apply Now” buttons open my email client or redirect me to another website?

Not all companies want to do their hiring on our platform, and many of the bigger ones have their own Applicant Tracking Systems (ATS), career pages, or just like to receive applications to a specific email address. We offer all companies who submit paid jobs the option to send candidates to an external page if they want to.

How do I know my application has been received?

If a company is managing its hiring on our platform (i.e. the “Apply Now” button on their job does not say "(Email)" and open your email client or "(Offsite)" and redirect you to another website) then you’ll see a green success bar pop up at the top of the page to tell you that your application has been received by the hiring manager.

If you’ve applied by email or on another website we have less control over the process, but we’d hope you’d still get a confirmation notification or email from the company so you know your application got to the right place.

How will a company contact me after I apply?

Companies usually contact you by email if they want to move you to the next stage of their application process or reject you. However, esports is like many other industries in that companies often don’t contact all of the candidates who apply to their roles. We’re trying to improve the communication between companies and candidates on the website, but this is a lot harder to do for roles that send you off-site to apply.

Where can I find my old applications?

You can see all of your old applications on your Dashboard page with PDF previews of your resume (CV) and HTML versions of your cover letter.

To see the resume (CV) you used to apply for a specific job, scroll to it on the page and then click the orange "View CV/Resume" button.

To see the cover letter you sent when applying for a specific job, scroll to it on the page and then click the white "View Cover Letter" button.

How do I update my candidate profile?

Your profile can be updated in the “Edit Profile” tab of your profile’s Settings page. Here you’ll be able to add or change your Profile Picture, update your First Name, Last Name, Location, or Bio, and also upload a new resume (CV) too. Don’t forget to click the orange “Save Profile” button at the bottom of the page when you’re done!

What do "Entry", “Junior”, “Intermediate”, and “Senior” mean?

These are the three different job “levels” we use to classify our jobs and are intended to show you the sort of experience you’ll be expected to have to apply to them:

  • Entry: jobs that ask for 0-1 years of experience.
  • Junior: jobs that ask for 1-2 years of experience.
  • Intermediate: jobs that ask for 2-5 years of experience.
  • Senior: jobs that ask for 5+ years of experience.

How do I get featured on your Candidate Spotlight?

To put yourself in contention for our Candidate Spotlight posts on social media, please just send us your latest resume to info@hitmarkerjobs.com, along with a little bit of information about yourself and what type of jobs you’re looking for. We’re trying to showcase as many people as we can with this, but there’s already a long waiting list!

What degree will give me the best chance of getting an esports job?

This is really hard to answer without knowing your circumstances, so you should speak to one of our team on live chat, via email (info@hitmarkerjobs.com), or by DM. Let us know what your skills are and what kind of jobs you could see yourself doing and we'll give you the best advice we have!

Companies

How do I keep my job post at the top of the page?

If you head to your Dashboard page you'll see that your active jobs now have an orange "Promote" button underneath them, where you can choose to boost your job to the top of our board for 1 day, 5 days, 10 days, 20 days or 30 days. We will also Tweet about your job for every day it's promoted, expanding its reach even further.

On average promoted jobs get 200% more views and 150% more applications than standard jobs.

Why do you have to approve job posts?

We work hard seven days a week to maintain high standards and to keep our website looking tidy, which means every job post that gets submitted is subject to thorough checks.

We make sure that the formatting, grammar, and spelling used in job titles/descriptions is on point, that the job level/contract type is correct, and that the job is set to appear in the right sector lists.

We feel a great sense of responsibility to provide people with the best esports jobs feed around, and to protect them from some of the shadier companies in the scene who falsely advertise their roles.

How long does it take for you to check a job post?

We always do our best to check jobs within 12 hours, but the exact time taken depends on when you submit the job. We’re in the UK and our office hours are 10am-5pm every day, so if you catch us within those times checking may only take minutes. Jobs submitted outside of office hours (especially overnight) can take a lot longer for us to check.

Why was my job post rejected?

We don’t really like rejecting job posts, but we often have to for one reason or another. The most common reasons for us rejecting job posts are as follows:

  • You copied your post from another one on our website or another jobs website. We do not allow copied job descriptions of any kind on our board.
  • Your job description does not have enough detail about your company and the job role in it. We expect all job posts on our board to meet certain standards.
  • You’re asking people to invest in your organization. We are in the business of finding people jobs in esports, not investment opportunities in esports.
  • Your job post is already live on the board. We do not allow the same job to be posted within 30 days of the original one.

If you need help to write a good job description you should read our full step-by-step guide on creating job descriptions. It’s not as hard as you might think, and you’ll reap the benefits in the long run, as being able to write a job description is a valuable skill!

How can I edit a job post?

Active job listings can be edited from your Dashboard page, by clicking the white “Edit Job” button on the job you want to edit. This will send you to a page you’ll recognize from when you first submitted the job, where you can make any changes you want to before clicking the orange “Submit” button to send it to us for rechecking.

If you’re logged in on laptop/desktop/tablet you can find the orange “Dashboard” button at the top-right of every page.

If you’re logged in on mobile you can find the orange “Dashboard” button inside the burger menu at the top-right of every page.

How do I close a job post?

Active job listings can be closed from your Dashboard page, by clicking the white “Job Settings” button on the job you want to close. This will open a modal where you can change the “Status” of the job from “Open” to “Closed” in the drop-down menu.

If you’re logged in on laptop/desktop/tablet you can find the orange “Dashboard” button at the top-right of every page.

If you’re logged in on mobile you can find the orange “Dashboard” button inside the burger menu at the top-right of every page.

Can you Tweet about my job post?

We write a unique Tweet for every Full Time, Part Time, Freelance, and Internship role that gets posted on the website. Following complaints from some users, we no longer write unique Tweets for Volunteer roles, and there are no exceptions to this.

How do I update my company’s profile?

You currently only get one chance to get your company profile right when you first submit it, but if you want anything to be updated at a later time just speak to us on live chat, via email (info@hitmarkerjobs.com), or by DM and we’ll be happy to do it for you. You’ll be able to do this on the website yourself soon, so don’t worry!

Will you sponsor my organization?

We don’t currently sponsor anyone, as Hitmarker has been run a completely free service for the esports community since our creation (meaning we haven’t generated any money to sponsor people with!) This will change, though, and we'll be sure to let people know when it does.

Hopefully, your question has been answered here, but if it wasn’t please ask us it on live chat, in an email to info@hitmarkerjobs.com, or in a DM. You never know, if it’s a good one it might just make this list!