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Esports Attendant

6 days ago by Axis Replay

  Atlanta (Georgia), USA

Level: Junior

Contract: Volunteer

Sectors: Customer Service, Events

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Volunteer Position:

Please note that this is an unpaid volunteer position. We are looking for people who are passionate about eSports and all that awesomeness that comes with working with the gaming community. We are looking for volunteers to help with production, community events inside and outside of Axis Replay, tournament organization and customer service.

Introduction to Axis Replay:

Axis Replay is an entertainment and event facility for video games and eSports located in Atlanta. Our unique facility allows for small to medium sized eSports and high-tech conference events.

Axis Replay is building a social gaming club in Atlanta that will connect gamers, eSports enthusiasts, and tech industry professionals.

Major Goals:

  • Ensure customer satisfaction
  • Maintain a clean, safe and welcoming environment for customers and coworkers.
  • Desire to grow and expand with Axis Replay

Hardest part of the job:

  • Balancing multiple demands of the position
  • Dealing with potentially dissatisfied customers.
  • Remind customers about upgrade options and special event opportunities.

Qualifications:

  • Ability to cope well in a high-pressure environment while maintaining high-quality outputs
  • Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality
  • Demonstrated ability to work as an effective team member
  • Strong interpersonal skills
  • Comfortable and able to function in an ambiguous, fast-paced work environment
  • Flexibility to work shifts
  • Positive, compassionate attitude and a passion for eSports and customer service

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