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Arena Specialist

16 days ago by Belong Gaming Arenas

  London, UK

Level: Junior

Contract: Part Time (Paid)

Sectors: Social Media, Customer Service, Events

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We are BELONG.

BELONG has landed. A cutting-edge Gaming Arena where you get the chance to play hard, test the latest tech and join other likeminded gamers across multiple platforms including PC, PS4 and Xbox One. It's an opportunity to catch up and challenge pals in person, not over a headset, because gaming together is altogether better.

It's time to BELONG

What you'll be doing

  • We're on the lookout for an Arena Specialist to join our busy Arena in Stratford maintaining customer engagement and experience
  • Event hosting- ensure the successful running of events held in the arena.
  • Contribute towards social media engagement for the areas of responsibility within company guidelines
  • Proactive customer engagement; provide exemplary customer service and ensure all customer needs are addressed.
  • Proud advocate of our BELONG brand and deliver the ultimate customer service.

Your EXP

  • Great customer service experience and mindset
  • Good knowledge of PC hardware and accessories
  • Being friendly, interested and helpful
  • Being honest and approachable and able to build great working relationships
  • Having a positive attitude and excellent work ethic
  • Being reliable and a true team player
  • The ability to work on your own initiative and able to cope with changing priorities
  • Confident and professional with the ability to interact and engage with customers and the team
  • Genuinely passionate and excited about the gaming industry and technology
  • Experience of running events
  • Experience of growing social media accounts.

Bonus points for

  • Knowing your stuff. Genuinely passionate and excited about gaming and technology, you're friendly, approachable, and you know how to connect with customers while still getting the job done and supporting your team.
  • Knowledge of Esports and Streaming.

*We've got a lot to offer *

What's in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:

  • Fantastic opportunities for development and promotion
  • Awesome staff discounts on the latest games, consoles, tech, and more
  • Matched pension contributions
  • A generous benefits package
  • ...and much, much more!

Not a bad deal, huh?

Basecamp

You'll be joining us at our busy Stratford Arena. With a fun, friendly feel, you'll be part of the team in no time.

Sounds amazing, right?

Apply Now

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