🏆 We're nominated as "Supporting Agency of the Year" in the Esports Awards 2019. Vote here!

Discord Logo

(Expired) Community Marketing Coordinator

4 months ago by Discord

  San Francisco (California), USA

Level: Entry

Contract: Full Time (Paid)

Sectors: Marketing, Community Management

Apply Now

Community is the backbone of Discord. Actually, it might be the whole skeletal system.Our Partners are our middle ear bones. They help us hear what's going on in the content creator space and make sure we're enabling communities of any size to flourish. Verified Servers are the best metacarpal bones we could ask for, connecting people to the games they love through Discord. And our Hypesquaders? They’re the bacteria in our lungs, spreading Discord to all with each sneeze.We never said it was a normal, healthy body. But it's ours and we’re looking for someone super passionate to help maintain it.

Discord is a small group of passionate gamers whose mission is to bring people together around games. Diversity and inclusiveness are a critical part of how we get there. We believe that with diversity comes a better product, better decisions, and a better work environment. Everyone here is committed to making Discord representative of the world we want to live and play in.

What you'll be doing

  • Supporting HypeSquad, Partner Program & Verified Server Program outreach
  • Review and respond to applications across all of our Community Programs
  • Delivering timely and accurate responses to user questions and requests across all of our Community Programs
  • Helping design, analyze and track community experiments to increase engagement and growth within our programs
  • Aiding in developing strategic plans for our community programs
  • Helping with tactical day-to-day elements for community planning and execution
  • Developing creative ways to engage with our vibrant and active online communities

What you should have

  • Degree in Marketing or related field
  • Local to Bay Area preferred
  • A passion for gaming and uses Discord on a regular basis!
  • An awesome communicator and a people person
  • A go-getter who isn’t afraid to take on all kinds of tasks and learn new things
  • Good at problem-solving and troubleshooting—especially when things are chaotic
  • Someone who isn’t afraid to ask for help when you need it
  • Ability to write and speak clearly and effectively
  • Thoughtful, organized, and detail oriented
  • Passion for the gaming industry and a hunger to excel in a fast-paced start-up—we work smart and hard

Bonus Points

  • Previous internships or experience in Community or Marketing
  • Understanding of the best Discord server moderation and community practices
  • Side hobbies or projects in the gaming or marketing space
  • Experience using ZenDesk, SendGrid, or Hubspot
  • Multilingual
  • Knowledge of gaming communities including Twitch, Facebook Gaming, YouTube, Mixer, and Reddit
  • Understanding of or experience with content creators
  • Project management experience
  • Can eat vanilla ice cream for every meal of the day

Apply Now

This job has expired and applications are now closed.