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(Expired) IT Technician

4 months ago by Esports Arena

  Las Vegas (Nevada), USA

Level: Intermediate

Contract: Full Time (Paid)

Sector: IT

$15.00 – $20.00 (USD) per hour

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About Allied Esports & The HyperX Esports Arena:

Allied Esports is a premier esports entertainment company with a global network of dedicated esports properties and content production facilities. Our mission is to connect players, streamers and fans via integrated arenas and mobile esports centers around the world that serve as both gaming battlegrounds and every day content generation hubs.

Our Flagship property is located in the Luxor Casino in Las Vegas. The 30,000-square-foot, multilevel HyperX Esports Arena is designed to host every form of competitive gaming, from daily play to high-stakes esports tournaments. The arena features a competition stage, 50-foot LED video wall, telescopic seating, PC and console gaming stations, and a television-style production studio. We aim to provide an unrivaled esports entertainment experience for both casual and professional gamers, or even non-gamers who want an insider's look at what's quickly becoming one of the world's most popular spectator sports.

Required Qualifications:

  • Bachelor's degree in Computer Science or related field.
  • 2+ years experience in computer networks and systems maintenance.
  • A+, Linux+ or Cisco Certified Network Associate accreditation.
  • Basic operational understanding of gaming PCs, consoles, and peripherals.
  • Excellent written and verbal communication skills.
  • Good interpersonal skills.
  • Proficient in software installation, machine maintenance and gaming console repair.
  • Attention to detail.
  • Good problem-solving skills.
  • Organizational and time-management skills.
  • Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience.

Physical Requirements:

  • Required to sit, walk, stand, bend over or stoop on a regular basis.
  • Ability to operate a computer keyboard, mouse and to handle other computer components
  • Must be able to lift/transport moderately heavy objects; computers, devices and peripherals up to 50 lbs.

Role and Responsibilities:

  • Set Up/Tear Down PCs and console hardware during floor resets/strikes.
  • Provide help desk support during arena and office hours of operation; being the first point of technical contact for error reporting.
  • Troubleshoot hardware and software issues on PCs and gaming consoles.
  • Install and configuring hardware and software components to ensure usability.
  • Perform tests and evaluate new software and hardware.
  • Provide orientation and guidance to users on how to operate new software and associated equipment.
  • Ensure security and privacy of networks and computer systems.
  • Ensure electrical safety standards are met.
  • Repair or replace damaged hardware.
  • Install and upgrade anti-virus software to ensure security at the user level.
  • Establish good relationships with all departments and colleagues.
  • Conduct daily backup operations.
  • Generate weekly equipment inventory reports.
  • Manage technical documentation.
  • Additional duties as assigned by salaried members of management.

Job Type: Full-time

Salary: $15.00 to $20.00 /hour

Experience:

  • Computer systems maintenance: 2 years (Required)
  • Computer network: 2 years (Required)

Education:

  • Bachelor's (Required)

Location:

  • Las Vegas, NV (Required)

Work authorization:

  • United States (Required)

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off

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This job has expired and applications are now closed.