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(Expired) Utility Porter (On Call)

1 month ago by Esports Arena

  Las Vegas (Nevada), USA

Level: Entry

Contract: Part Time (Paid)

Sector: Hospitality

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It is the responsibility of the utility porter to clean and maintain appearance of all areas within the Arena. All duties are to be performed in accordance with ESALV policies, practices, procedures, dress code and service standards.

SCOPE:

The Utility Porter, together with the operations team, will work to ensure a clean and sanitary appearance of the ESALV venue.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Scrub and extract carpets using proper techniques and equipment
  • Dust ceiling vents and wall decorations using proper equipment
  • Uses proper techniques and equipment when moving heavy furniture to clean the area underneath
  • Proper cleaning of bar area including all surface areas, sinks, drains, and ice machines.
  • Cleaning chairs and tables; sweep, mop, and vacuum floors; remove all rubbish from trash containers and transport to proper disposal
  • Properly uses and disposes of chemicals when conducting area cleaning
  • Conducts bio-hazard clean-up
  • Protect establishment and patrons by adhering to sanitation and safety policies
  • Ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors
  • Ability to participate as a committed member of a team. This includes cooperating and working well with other team members to accomplish goals
  • and meet guest needs, being supportive of others, willingly helping others, objectively considering others’ ideas and opinions, sharing information with others, adhering to team expectations and guidelines, giving proper credit to others, and fulfilling team responsibilities
  • Ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions
  • Assist with training/mentoring of new employees as requested
  • Maintain all assigned wardrobe/costumes/uniforms and appearance in accordance with established uniform guidelines
  • Maintain professionalism and a friendly and approachable demeanor throughout shift
  • Prepare any part of the venue for a special event. This may include carrying tables, decorations, materials and similar duties
  • Inform manager on duty of any irregularities and unusual situations when they occur

KEY SUCCESS INDICATORS:

  • Ability to work in a fast-paced environment while maintaining a positive attitude and high level of customer service
  • Customer-service orientation
  • A team player

OTHER DUTIES:

  • Comply with company policies and operating procedure manual
  • Meets attendance guidelines of the job and adheres to regulatory, departmental and company policies
  • Adhere to confidentiality rules and all other company policies, procedure and rules as presented by Esports Arena, Las Vegas
  • Perform other job duties as assigned and participate in special projects at management’s request

EDUCATION AND EXPERIENCE:

  • At least 6 months of experience as a Porter or similar position
  • Must be effective in both verbal and written communication in English
  • Strong interpersonal skills and a pleasant personality
  • Ability to serve the guest with a high level of customer service
  • Willingness to work a varying schedule, which may include late nights, weekends, and holidays
  • High school diploma or equivalent

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This job has expired and applications are now closed.