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(Expired) Director Of Community Relations

4 months ago by Forte Labs

  San Francisco (California), USA

Level: Senior

Contract: Full Time (Paid)

Sectors: Writing, Social Media, Public Relations

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Forte is forging the future of gaming using blockchain technology. We’re doing this by building, incubating and funding the most promising decentralized products and services purpose-built for the games industry. Our inaugural project, Rally, is revolutionizing online communities by giving creators tools to create engaging, personalized experiences for their fans. Rally is seeking a Director of Community Relations to oversee the strategy, operations and execution of all community programs and initiatives.

We are looking for an amazing communicator to build our community relations function. You know the strategies and approaches behind successful user-driven online communities and will apply those learnings to the Rally ecosystem. You will be a strong evangelist for the Rally project at each phase of growth, while at the same time being an empathetic voice for creators and their communities. The goal is to drive Rally community growth and engagement in close coordination with ongoing product enhancements and feature releases.

Requirements

In this role, you will...

  • Lay the groundwork and execute on a community strategy that drives user growth, engagement, and critical product feedback
  • Be a voice for creators — represent and advocate for creators and their communities internally
  • Be an evangelist for the Rally platform and lead all community building, creator outreach and support functions
  • Bridge different creator communities, foster knowledge sharing, and manage case studies, content creation and best practices across the Rally network
  • Build the community roadmap: own the vision with an eye for the capabilities needed at different stages of growth, work closely with the product team to develop and prioritize product enhancements and new features, assess impact, and work with stakeholders to launch and improve efficiencies
  • Own all externally-facing communications including public relations, blog posts, and social media presence

To be a good fit, you have...

  • 5-10 years of experience growing communities in a fast-paced environment
  • Strong empathy for and understanding of online communities, influencers, and their viewer bases
  • Social media strategy and execution experience, focusing on organizational efforts with branded handles and internal influencers on Twitch, Medium, Twitter, LinkedIn, Facebook as well as community organization on Discord, Reddit, Slack, Medium, and other active community channels
  • Excellence at product and strategic announcement orchestration and smooth, effective logistics in compressed timeframes amid multiple competing priorities
  • Excellent writing skills for multiple communications approaches to convey a strong point of view and make the content digestible by your targets
  • Understanding of user-driven online communities and the marketing and communication nuances related to those
  • Strong understanding of your target audiences and translating vision, mission, and story into an appealing and compelling narrative in all communication channels
  • Experience working with primary stakeholders on messaging to press audiences, helping to guide and tune our message in conjunction with Product and other stakeholders for maximum impact
  • Experience managing external agencies as well as experience building, growing and mentoring an internal team

Benefits

We believe in treating people right. If there’s something important to you that’s not on this list, talk to us! :)

  • Competitive salary and meaningful long-term incentives commensurate with this leadership role
  • Fully funded comprehensive medical, dental, and vision coverage
  • Commuter benefits + 401k plan
  • Macbooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
  • Proof of eligibility to work in the United States is required.

About Forte

Headquartered in San Francisco, Forte is developing blockchain technology platforms and products built for the games industry. By tackling hard technology problems behind the scenes, Forte is forging a more collaborative future between game developers, players and creators. The founding team of Forte is comprised of experts in game platform development, game design and publishing from leading companies such as Kabam, GarageGames, Unity, Linden Lab, and Gen.G Esports.

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This job has expired and applications are now closed.