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(Expired) ICT Administrator

5 months ago by Newzoo

Amsterdam, Netherlands

Level: Intermediate

Contract: Full Time (Paid)

Sector: IT

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Newzoo is a leading global market intelligence and analytics firm with a primary focus on games, esports, and mobile. We are looking for an energetic, motivated colleague who will be fully responsible for everything ICT related, this is a new position within Newzoo so you will get a lot of freedom and responsibility.

Of course, there are already some processes in place, but we are sure you can find ways to improve the current processes we have, the current tools & systems that are in place, the ICT policies etc. Apart from that we are also looking for someone who can think strategically and who can come up with an effective ICT strategy. You are able to oversee our entire ICT framework, you decide for which parts of our ICT external partners are needed and you actively manage the process.

We are fast growing, currently we have offices in Amsterdam, San Francisco and Shanghai and who knows where else we will open an office?! So we need your input on how to scale our IT properly in order for us to be compliant and ready for the growth and expansion of the company.

Your Responsibilities

  • You are responsible for ensuring the continuity of computing services for all end users in all our offices through effective planning, technical leadership, training and project coordination.
  • You proactively manage all of our ICT systems, cloud infrastructure and applications development initiatives.
  • You ensure that all systems are optimized and that employees are fully equipped with the training and knowledge to work effectively within Newzoo.
  • You perform day-to-day administration of systems and provide help-desk assistance to users, troubleshoot and quickly resolve issues with systems and integration elements as they arise; ensure new staff are fully on-boarded in the use of our systems; testing and modifying systems to ensure that they operate reliably.
  • You lead the need analysis of new applications and implement applications within Newzoo’s ICT infrastructure. This includes developing use cases, mapping functionality, interfacing with colleagues internationally and owning the project plan.
  • You manage and provide guidance to third-party ICT support vendors including telecom, internet, copier, hardware/software, network, mobile phone, and ICT managed service providers.
  • You will implement and manage security user policies, mitigate potential information security threats, and implement active security monitoring and security scans (in cooperation with a security partner if needed).
  • You manage all hardware resources.
  • You provide emergency on-call support and other duties as assigned.

Your Profile

  • 3-5 years of previous experience as an ICT Administrator in an international, fast growing environment;
  • Bachelor’s degree in computer science/electrical engineering, or equivalent experience;
  • "Cloud" minded with experience In Microsoft Azure and Microsoft Office 365;
  • Experience with implementation of information systems development, applications, and cloud technologies;
  • Experience with developing an effective ICT management strategy;
  • Experience with information security, setting up user policies, and managing an active directory;
  • Experience with the maintenance of web servers, virtual machines, and databases—and setting up effective backup procedures for them.
  • Experience with Google Cloud is a plus;
  • Ability to work with users across numerous time zones and our various ICT suppliers.
  • Ability to balance technical skills and business savviness to transform end-user needs into technical and functional requirements;
  • Experience in employee training and development;
  • A service-minded person with excellent customer support skills;
  • Strong analytical and problem-solving skills, with the ability to work creatively in a problem-solving environment;
  • Highly organized with great time- and project management skills;
  • Being an active gamer with an interest in esports is a plus;
  • You can relate to our brand values: Bold, Playful, Open, Eager, and Thorough.

Our Offer

  • Full-time (40 hours) job overlooking Amsterdam’s harbor;
  • A job with a very international outlook in a dynamic, ever-changing, and fun industry;
  • Room to develop yourself and shape your future career;
  • Become part of a fast-growing, ambitious, young, and energetic team.

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This job has expired and applications are now closed.