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(Expired) Community Specialist

4 months ago by NZXT

  Industry (California), USA

Level: Intermediate

Contract: Full Time (Paid)

Sector: Community Management

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NZXT is looking for a passionate Community Specialist to help build, grow, and manage our online communities. Working closely with the Community Manager, you will be responsible for monitoring social media outlets and online forums to find out what people are saying about our company. The Community Specialist also engages with customers and fans on a regular basis to gather insights for developing community programs that increase brand loyalty. A cover letter is required for applicants applying for this role. Relocation will not be provided for this position.

YOU WILL:

  • Generate daily content (original text, images, video, etc.) that builds meaningful connections and encourages community members to take action.
  • Deliver timely and accurate responses to community questions and requests across all online platforms.
  • Moderate all user-generated content in line with the moderation policy for each community.
  • Use social listening habits to capture community interactions and buzz around the gaming industry and our brand.
  • Continuously improves capturing and analyzing the appropriate data/metrics, insights, and best practices.

YOU HAVE:

  • A strong passion for gaming.
  • Exceptional communication skills, both written and verbal.
  • The ability to work under pressure in a fast-paced environment.
  • Possess strong problem-solving and troubleshooting skills.
  • Unwavering patience and empathy for helping others.
  • Bachelor’s degree in related field or equivalent work experience.
  • Willingness to work weekends and nights as needed.

Preferred Qualities:

  • Prior marketing experience in gaming industry a plus.

About NZXT, Inc.:

NZXT is a US based leading manufacturer of hardware and software for PC gaming industry. We are a group of innovative people who aspire to be better tomorrow than we are today. We are driven by the yearning to explore, create, change and push boundaries. Our culture revolves around having a passion to walk off the well-beaten path and turn away from the status quo.

nzxt.com
facebook.com/nzxt
linkedin.com/company/nzxt

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