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(Expired) Customer Service Rep - Phone Support (Seasonal)

1 month ago by Scuf Gaming

  Suwanee (Georgia), USA

Level: Junior

Contract: Freelance (Paid)

Sector: Customer Service

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Customer Service Representative – Phone Support Team

Seasonal position – 3 to 4 months

Scuf Gaming is looking for accomplished customer support professionals to join our dynamic team of Phone Support Reps for the upcoming holiday season (October through early 2020).

The best fit for our CS Phone Support Team understands our customers (gamers), possess a professional attitude, has exceptional communication and call center phone etiquette skills, and has experience providing solutions to meet customer satisfaction.

Requirements:

  • Associate Degree preferred
  • 1 to 3 years applicable customer service experience
  • Experience interacting with customers by phone
  • Demonstrated understanding of call center phone etiquette with exceptional communication skills
  • Strong interpersonal skills and problem-solving capabilities
  • A forward-thinking and highly responsive approach to customer service
  • Proficiency in MS Suite and Google Suite
  • Zendesk experience a plus
  • Typing test minimum score of 40 WPM
  • Must be flexible to work approximately 50 hours per week, with varying shifts between 9 am and 8 pm, Monday through Friday and some Saturdays (from home).
  • Must have your own equipment to occasionally work from home in a quiet environment (no distracting noises in the background). Will use company equipment when working in the office.
  • Must be able to pass background check and drug screen
  • Must have reliable transportation

If this opportunity sounds cool to you, please send your resume and a write a brief cover letter letting us know why this job description has your name written all over it.

Scuf Gaming offers competitive wages and benefits, including a relaxed and casual work environment. Scuf Gaming is an Equal Opportunity Employer who participates in E-Verify.

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This job has expired and applications are now closed.