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Production Support Engineer

4 days ago by Scuf Gaming

  Suwanee (Georgia), USA

Level: Junior

Contract: Full Time (Paid)

Sector: Engineering

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Our Company, which operates in the hardware space in the entertainment and video gaming industry, has an exciting opportunity for a Production Support Engineer who will provide necessary on-site support to the daily production teams.

The ideal candidate will be fluent in CAD (SolidWorks preferred) and in defining, designing, and sourcing production jigs and fixtures to improve the consistency and efficiency of multiple assembly build procedures.

Additionally, the production support engineer will assist the quality control department in parts assessments and in documenting and communicating non-conformities to internal product engineers as well as to vendors for sourced parts.

Reports to: Manufacturing & Quality Engineer

Direct reports: None

Other Key Relationships

  • Production Supervisor
  • RMA/Repairs Supervisor
  • Engineering Team
  • Purchasing Manager

Responsibilities

  • Identify, develop, and source or produce jigs and fixtures to assist in varied manufacturing processes.
  • Provide small parts approval expertise to assess and approve new parts or parts revisions. Assessments will consist of accuracy to engineering drawings as well as confirmation that parts are fit for purpose.
  • Liaise with engineering team and production leadership to identify and prioritize products and processes that can enable improved quality and efficiency in the manufacturing processes.
  • Help identify and implement short term solutions to accommodate parts or process issues to optimize production yields and efficiencies.
  • Provide detailed measurements and other parts assessments to assist product engineering in designing or modifying parts to be fit for purpose with optimized yield and efficiency.
  • Trains manufacturing associates in new production processes. Reviews and develops process or manufacturing instructions.

Qualifications

  • Bachelor’s degree. MS preferred. Mechanical or industrial engineering preferred but other technical experience will be considered.
  • Well versed in CAD, preferably in SolidWorks. Ability to design jigs from scratch as well as to take parts provided by a 3rd party to anticipate fit and functional performance. Experience with electronic production would be an advantage.
  • Experience with production jigs and fixture development and implementation required. Established networks and sources of supply for producing / procuring designed jigs and fixtures a major benefit.
  • Ability to collect, document, analyze, and document data required. This role will need the ability to synthesize and consolidate information in a way that is easy for both production staff and executives to understand and digest.
  • Strong written and oral communication skills. The ability to manage off-site technical conversations via phone and e-mail will be necessary to communicate with product engineers as well as vendors.
  • A strong work ethic and a desire to be “in the trenches” working with the teams to identify and implement solutions. The ability to identify and prioritize streams of work without constant direct supervision.
  • Experience and passion for console video gaming a major benefit.

Scuf Gaming offers competitive wages and benefits, along with a casual and flexible work environment. We are an Equal Employment Opportunity Employer who participates in eVerify.

Scuf Gaming®, global leader and innovator in esports and winner of eSports Industry Awards “Best Hardware Award” for 2016, provides tactical gear for elite gamers where over 90% of the top professional gamers in the world use SCUF.

Selling high-performance customized gaming controllers and accessories for PC and console, SCUF offers a number of functional and design features custom built to increase hand use and improve gameplay. Built to specification, SCUF controllers cater for competitive and casual gamers who recognize that one size does not fit all.

Today, SCUF Gaming’s® innovations are covered by more than 90 granted patents and designs, and another 50+ pending patent applications that protect 4 key areas: back control functions, trigger control mechanisms, thumbstick control area and handles, and side action controls.

Scuf Gaming is the official controller partner of major gaming leagues, including CWL, MLG, ESL, UMG, Gfinity and EGL. With operations and production in North America and Europe, Scuf Gaming also provides a variety of accessories and apparel specifically designed for elite gamers.

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