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(Expired) Onboarding Associate, Partnerships Development

5 months ago by Twitch

Irvine (California), USA

Level: Intermediate

Contract: Full Time (Paid)

Sector: Business Development

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Our mission is to provide top-tier service to our partners. The Onboarding Associate, Partnerships Development will work with broadcasters who are reaching millions of viewers and building a career on the Twitch platform. The ideal candidate has a customer service mentality, the ability to work cross-functionally with internal teams, is able to stay on top of tracking a variety of moving pieces across multiple projects, and has a passion for live streaming. This position is based out of our Irvine office and requires relocation.


  • Evaluate content created by potential Twitch partners
  • Assess growth potential based on historical and real-time analytics
  • Identify and track trends both site-wide and within unique communities
  • Provide meaningful feedback and advice for growing channels
  • Proactively gather feedback on Twitch products
  • Present feedback to internal stakeholders
  • Own and improve the onboarding process for new partners
  • Maintain data and document repositories for outreach and finance
  • Manage the documentation of team workflows
  • Track, organize, and manage multiple workflows through using CRM systems and spreadsheets
  • Work with our Customer Support team to help resolve partner issues
  • Manage and strengthen relationships with existing partners and teams
  • Present feedback to internal stakeholders


  • Exceptional verbal, written, and interpersonal skills
  • Ability to work effectively and accurately under pressure
  • Highly familiar with Microsoft Suite and Google Drive.(particularly Excel and Sheets)
  • Extremely detail-oriented, organized, flexible, and highly-motivated
  • Excellent collaboration skills and proven ability to work in a fast-paced environment
  • Capable of self-managing and spearheading new initiatives
  • Polished customer service skills
  • Passion for streaming, gaming, and esports

Bonus Points

  • Data analysis experience using Excel or similar tools
  • Experience with CRM software
  • Familiarity with Jira and Confluence
  • PR/Customer Service/Legal background
  • Account management experience for an esports or gaming organization
  • Familiarity with the Twitch platform as both a user and broadcaster
  • Willingness to travel to esports tournaments and gaming conventions (PAX, E3, etc.)
  • Bachelor’s degree from an accredited university


  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
  • Breakfast & Lunch Served Daily
  • Free Snacks & Beverages

Twitch is the world’s leading video platform and community for gamers, with more than 100 million visitors per month. We connect gamers from around the world by allowing them to broadcast, watch, and chat with each other. Twitch’s live and on-demand video platform forms the backbone of a distribution network for video game broadcasters including pro players, tournaments, leagues, developers and gaming media organizations. Twitch is leading a revolution in gaming culture, turning gameplay into an immersive video experience.

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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This job has expired and applications are now closed.