Twitch Logo

(Expired) Technical Program Manager, Identity

4 months ago by Twitch

  San Francisco (California), USA

Level: Senior

Contract: Full Time (Paid)

Sector: Project Management

Apply Now

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Position

We’re looking for a Technical Program Manager (TPM) to join the Twitch Identity team and help lead its company-wide initiatives.

TPMs at Twitch apply their technical and organizational skills to correctly capture requirements, plan for dependencies, and make their teams more efficient. They know how to apply technology to solve problems. The Identity TPM role is both diplomat and advocate, and is trusted to represent the Twitch Identity team to both customers and stakeholders, internal and external. You will help define goals, measure progress, manage dependencies, and clear blockers.

Twitch Identity is early in its roadmap and the successful candidate will have a unique opportunity to apply the lessons of their past successes and failures to a growing program. You will solve new problems unique to Twitch as well as old favorites, and help build a company-widen security culture focused on protecting the customer.

If you meet all the requirements then we strongly encourage you to apply. If you meet some of them but think this role sounds like something you’d be great at, we strongly encourage you to apply. If you meet just one of them but think you bring something unique to the team, we strongly encourage you to apply.


  • Own successful delivery of large, high impact and highly cross-functional program initiatives while simultaneously and accurately tracking a set of smaller projects
  • Work closely with Twitch’s product teams, throughout the product’s life-cycle
  • Recognize, adopt and instill good practices from security engineering fields throughout the organization. Exercise risk-based judgment, and to help teams to make the right security calls
  • Drive strategic cross-functional planning, leading discovery and prioritization by closely partnering with engineering leads to develop program plans, including roadmap, dependency identification and resourcing plan
  • Establish and drive adoption of program frameworks, tools and best practices. Share your program management knowledge with engineering leadership teams. Lead post-program analysis to guide future programs
  • Communicate clearly and effectively to executive management on the plans, status and critical issues. Escalate urgent issues appropriately and driving them to closure in a timely manner


  • 5+ years of experience as a technical program manager in software/web development organizations.
  • BS or MS degree in computer science or equivalent experience.
  • Strong technical acumen and ability to actively participate and contribute to technical design discussions, proactively identify challenges and risks, working closely with engineers on addressing challenges and form mitigation plans
  • Considers the larger picture (e.g., efficiency, availability, operability, scalability, business goals, customer experience, etc.) Balances against the needs of engineering teams who have to build, maintain and extend features for the life of the technology. Incorporates these requirements into project plans
  • Demonstrated ability and experience to influence, develop productive working relationships, and lead engineering teams and key stakeholders from different business functions
  • Strong analytical and communication skills, a risk mitigation mindset, and ability to escalate at appropriate levels of urgency
  • Strong sense of ownership and willingness to go above and beyond to chase down loose ends that lead to a successful program
  • Solid understanding of agile product development methodologies, and their application to manage programs effectively
  • Good judgement and pattern recognition
  • Creative problem solving ability
  • Proactive demeanor with a bias towards action

Bonus Points

  • Years of demonstrated experience working in security.
  • Solid understanding of cloud-based applications
  • Avid user of Twitch with a passion for the Twitch community


  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Apply Now

This job has expired and applications are now closed.